Welcome to Compass Mobile Therapeutics

Mobile RMT now available in Port Alberni

đź’« Cosmetic Acupuncture appointments now available
  • Currently available only in the Greater Victoria Area
💆🏽‍♀️ Manual Lymphatic Drainage MLD®
  • Natasha Masters, RMT, is a certified Manual Lymphatic Drainage Therapist (MLD); she completed her Level 3 Dr. Vodder Method of Manual Lymph Drainage (MLD®) and Combined Decongestive Therapy.
  • Holly Ouellette, RMT, is a certified Manual Lymphatic Drainage Therapist (MLD); she completed her Level 2 Dr. Vodder Method of Manual Lymph Drainage (MLD®) and is available in the Port Alberni region.
🗓️ Workplace Visits:
  • Bring Massage and Acupuncture to your workplace (chair massage available)
  • Connect with us to collaborate: 778-744-8401 / admin@compassmassage.ca
❗️Cancellation & No Show Policies:

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. If your appointment is cancelled within 2 - 24 hours, 50% of your treatment costs will be charged to your stored credit card. If less than 2 hours notice is given or if you are not present for your appointment or if your location survey is not completed at least 60 minutes prior to your appointment, 100% of your treatment cost will be charged to your stored credit card.

In Home Kinesiology (student) & Personal Training

Mats is a passionate fascia fitness trainer with expertise in root-cause healing of injuries and dysfunction, specializing in lower body injuries, including the foot and ankle. Mats is currently a second year kinesiology student, his services are not currently eligible for health insurance coverage at this time.


Mobile Massage (Non-RMT)

Reduce your stress, relax dense muscles and increase circulation with one of our mobile massage team members! Your treatment will include a consultation, treatment and homecare. Our team is adaptable and can offer you a relaxation, pre/post natal, sports or deep tissue massage. This option is great for those who have no insurance coverage or for those who have used up their annual massage limits.


Mobile Acupuncture

Acupuncture is a key component of traditional Chinese medicine. Acupuncture can assist with neck and back pain, shoulder and knee concerns, nervous system and muscular disorders, digestive struggles, insomnia, stress, mental health, and more.


- - - Mobile ICBC Acupuncture

For patients with ICBC claims. Everyone is pre-approved for 12 Acupuncture treatments within 12 weeks of your MVI. Please ensure you complete your Acupuncture Intake and ICBC Intake forms linked in your booking confirmation email. If you are outside of 12 weeks from your MVI, please contact us to coordinate your booking.


- - - Mobile Cosmetic Acupuncture

Facial acupuncture is a safe, natural and effective way to rejuvenate the appearance of your skin to help reduce and prevent the common signs of aging. During treatment, several very small thin needles are placed in specific locations across the face, creating micro-traumas that reduce the depth, severity, and frequency of wrinkles, fade fine lines, remove age spots, lift droopy eyelids and ... Read More

Facial acupuncture is a safe, natural and effective way to rejuvenate the appearance of your skin to help reduce and prevent the common signs of aging.

During treatment, several very small thin needles are placed in specific locations across the face, creating micro-traumas that reduce the depth, severity, and frequency of wrinkles, fade fine lines, remove age spots, lift droopy eyelids and stimulate collagen production. Facial acupuncture also enhances blood and qi flow to the treated areas. This all encourages skin healing, resulting in a radiant complexion.

This service is billable to most extended medical plans.


- - - Mobile Pre/Post-Natal Acupuncture

Pre/Post-Natal Acupuncture supports patients through pregnancy, birth preparation, and the postpartum period. Treatments focus on reducing common pregnancy-related discomforts, promoting relaxation, and supporting the body’s natural transitions before and after childbirth. Sessions are gentle, safe, and tailored to each stage of pregnancy, with careful positioning and comfort always prioritized.


Mobile Registered Massage Therapy (RMT)

Mobile massage takes traditional massage to the next level by utilizing portable equipment, bringing health care directly to you! Registered Massage Therapists (RMTs) in British Columbia are Health Care Professionals committed to restoring & maintaining optimal health & pain-free function of the body. RMT's are educated & trained to accurately assess & treat soft tissue, fascia & joints of the ... Read More

Mobile massage takes traditional massage to the next level by utilizing portable equipment, bringing health care directly to you! Registered Massage Therapists (RMTs) in British Columbia are Health Care Professionals committed to restoring & maintaining optimal health & pain-free function of the body. RMT's are educated & trained to accurately assess & treat soft tissue, fascia & joints of the body with techniques including manual therapy, joint mobilization & rehabilitative exercise such as stretching, strengthening, postural exercise & patient education. Massage Therapy is an effective approach to pain management & rehabilitation. RMTs are effective in developing, maintaining, rehabilitating & augmenting physical function, relieving pain & promoting health. Our Therapists offer treatments that are evidence based, educational & therapeutic.


- - - Mobile ICBC Registered Massage Therapy (RMT)

For patients with ICBC claims. Everyone is pre-approved for 12 Registered Massage Therapy treatments within 12 weeks of your MVI. Please ensure you complete your RMT Intake and ICBC Intake forms linked in your booking confirmation email. If you are outside of 12 weeks from your MVI, please contact us to coordinate your booking. ICBC covers $131.25 towards initial appointments & $98.70 towards ... Read More

For patients with ICBC claims. Everyone is pre-approved for 12 Registered Massage Therapy treatments within 12 weeks of your MVI. Please ensure you complete your RMT Intake and ICBC Intake forms linked in your booking confirmation email. If you are outside of 12 weeks from your MVI, please contact us to coordinate your booking. ICBC covers $131.25 towards initial appointments & $98.70 towards subsequent appointments.


- - - Mobile Pre/Post-Natal Registered Massage Therapy (RMT)

These treatments are tailored to the unique physical changes of pregnancy and the early postpartum period. Your RMT will use gentle, targeted techniques and proper cushions or side-lying positioning to reduce tension, enhance comfort, and encourage relaxation. Each session is customized to your trimester or postpartum needs.

Mats is a Certified Fascia Fitness Trainer currently studying Kinesiology at Camosun College. With a background competing at elite levels of soccer both locally and in Europe, he integrates evidence-informed techniques with a strong academic foundation to support optimal physical function and recovery.

Mats is a passionate fascial fitness trainer with expertise in root-cause healing of lower body injuries, specializing in the foot and ankle. He has a particular focus on lower extremity biomechanics and is highly experienced in addressing conditions related to the foot, ankle, knee, and hip. Whether you’re managing chronic pain, recovering from injury, or seeking preventative care, Mats offers targeted, results-driven support tailored to your needs.

Mats is a Certified Fascia Fitness Trainer currently studying Kinesiology at Camosun College. Wit... Read More

Paulinka (she/her) has been working in the healthcare industry for 10 years, doing everything from personal and group training to kinesiology and rehabilitation. Her passion for travel has had her working all over the world, and what she noticed was that preventative healthcare shared a lot of similarities no matter where it was practiced worldwide. 
She graduated from the Ontario College of Traditional Chinese Medicine in 2020, and was practicing acupuncture in Toronto until moving to the island this year. Her love for nature has made it a very easy transition, and she believes that living closer in tune with the elements will strengthen her practice. 
Paulinka’s approach to therapy is simple: she believes the body has the innate ability to heal itself, although sometimes, there may be obstructions that prevent it from being able to do so. Through her experience, she believes acupuncture has a way of bringing the body the tools it needs to get back into its natural balance.

Paulinka (she/her) has been working in the healthcare industry for 10 years, doing everything fro... Read More

Lori received her massage training at MH Vicars School of Massage Therapy in Alberta and graduated in 2014 with honors

She does not have RMT designation in B.C. and will be using her expertise as our Lead Relaxation Therapist offering a variety of modalities.

Lori is equipped with the knowledge and experience to provide a blend of therapeutic and relaxation massage as well as other modalities including myofascial release, trigger point therapy, joint mobilizations, manual lymphatic drainage, deep tissue and cupping.

Lori has a caring and compassionate approach to her treatments. Even with a therapeutic massage, her massages include an element of relaxation and flow.

She is a mother of three grown boys, and lives in the beautiful Sidney area. She enjoys cooking, pottery, art, nature, fitness and an overall balanced lifestyle.

She believes the healing power of touch is a necessary part of our overall sense of well being.

Relaxation bookings are not eligible to claim with most healthcare plans.

Lori received her massage training at MH Vicars School of Massage Therapy in Alberta and graduate... Read More

SHARE LEARN LIVE

I’m Hailie, a Victoria born entrepreneur, Registered Massage Therapist (RMT), and community builder who believes in doing business differently. Together with my mom I co-founded Compass Mobile Therapeutics, Vancouver Island’s first fully mobile massage therapy and acupuncture company. What began as a small family operation has grown into a thriving team and we were proud to be named Best New Business in Victoria (2023).

What fuels me? Connection, growth, and making healthcare more accessible. I’m passionate about helping patients and practitioners thrive, especially fellow trauma survivors navigating entrepreneurship. I believe leadership means showing up with integrity, listening deeply, and creating space where others can shine.

Right now my focus is scaling Compass and expanding care to those who need it most. I’m particularly passionate about working with First Nations and remote communities to reduce barriers and bring high quality, compassionate care directly to people where they live.

Before massage therapy I earned my Bachelor’s Degree in Justice Studies with a minor in Criminal Justice and Immigration Law. Wanting to serve others, I discovered that my greatest capacity to make a positive impact lies in using therapeutic massage and leading a business to guide individuals toward their full potential.

Outside of work you’ll find me hiking coastal trails, laughing too hard at late night comedy shows, tracking down the best coffee shops, or planning my next international travel adventure.

One day I hope to mentor and consult for other small business owners, particularly trauma survivor entrepreneurs, but for now I’m all in on scaling and building a healthcare company that creates real, lasting impact.

Let’s build lives and businesses that support our health, not cost us it.

SHARE LEARN LIVE I’m Hailie, a Victoria born entrepreneur, R... Read More

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